1. PRIVACY COMMITMENT
2. PERSONAL INFORMATION
2.1 The details which you provide about yourself and any information which identifies you such as your name, address, email address, telephone number, country of residence and credit and debit card details (“Personal Information”) will only be retained by us if you provide this information when using one of the services available on our website, such as posting a message on the Bulletin Board, subscribing to one of our email lists or when purchasing tickets. Personal Information will be held on our system and used for operational purposes such as the processing of bookings and orders in connection with our on-line ticketing and for mailing list subscriptions.
In order to process a transaction, your Personal Information and card details may be passed to third party service providers. Card details will only be used for the purpose of handling an individual transaction.
The Personal Information you supply when you join one of our e-mail lists will be used by Underbelly to keep you up-to-date with events and activities produced by Underbelly. When purchasing tickets you are given the opportunity to opt in to receiving news and information from Underbelly and other arts organisations. When joining one of our e-mail lists you are given the opportunity to opt in to receiving information from other arts organisations. Underbelly will only use and/or pass on your Personal Information if the relevant box has been ticked. In these instances, we supply your Personal Information for one-off uses by the other arts organisation. Each e-mail we send you offers you the opportunity to amend these preferences, or you can ask us to do this, by e-mailing email@example.com
2.2 If you would like to revise the information provided to us at any time, or feel what we currently have on record is incorrect, you may update the information by e-mailing firstname.lastname@example.org
3. LOG FILES
3.1 Every time someone visits our web site a log file may be generated on our computer.
3.2 The log file records the time and date of your visit, the files that were requested, your IP (Internet Protocol) address, the referrer URL (if provided) and the browser version. We collect this information to help us diagnose problems and administer our systems and to audit the geographical make-up of users and how they have arrived at our site; that is, from what other sites have visitors arrived – this information being obtained from the referrer URL.
Cookies are small pieces of information that may be stored by your browser on your computer’s hard drive. They make it possible for us to provide our online ticketing service and track visitor statistics, such as returning visitors.
5. USE AND DISCLOSURE OF PERSONAL INFORMATION
5.1 If you contact us we reserve the right to keep a record of that correspondence and incorporate the information it contains into our database.
6. HOW WE PROTECT INFORMATION
6.1 We take every precaution to protect your information. To this end all Personal Information stored by us is kept on a server in a secure environment. Only employees and approved contractors/developers we may appoint from time to time and who need the information to perform a specific job are granted access to personally identifiable information.
7. SURVEYS AND PROMOTIONS
8. CORRECTION/UPDATING PERSONAL INFORMATION
9. USERS UNDER 18
If you are under 18, please ensure that you obtain your parent/guardian’s consent beforehand whenever you provide Personal Information to the website. Users without such consent are not allowed to provide us with Personal Information.